Privacy policy

OVERVIEW
The Dorie J Collection (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT
We may collect the following types of information:

  1. Personal Information: Information you provide directly to us, such as your name, email address, shipping address, phone number, and payment details when you make a purchase, sign up for our newsletter, or contact us.
  2. Non-Personal Information: Data collected automatically, such as your IP address, browser type, device information, and browsing behavior on our website (e.g., pages visited, time spent).
  3. Cookies: Small files stored on your device that help us improve your user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

HOW WE USE YOUR INFORMATION
We use the information we collect to:

  • Fulfill and manage your orders, including shipping and customer support.
  • Communicate with you about your purchases, promotions, and updates.
  • Improve our website’s functionality and user experience.
  • Analyze website performance and customer behavior for business insights.
  • Comply with legal obligations.

SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties, such as:

  • Payment processors to securely handle transactions.
  • Shipping carriers to deliver your orders.
  • Service providers that assist with website operations, analytics, or email marketing.

We ensure that these third parties are obligated to protect your information and use it only for the purposes specified by us.

DATA RETENTION
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Personal information related to purchases is generally retained for tax and accounting purposes.

YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal information:

  • Access and Portability: Request access to the data we have about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, where applicable.
  • Opt-Out: Opt out of marketing communications or certain data collection practices.

To exercise your rights, please contact us using the information provided below.

SECURITY
We take reasonable precautions to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

CHILDREN’S PRIVACY
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us via the Contact Us form on our website or email us at support@thedoriejcollection.com.