Shipping policy
SHIPPING POLICY
We use UPS/USPS for standard ground shipping and aim to ship orders within 5-10 business days of purchase. Orders are processed Monday through Friday, excluding holidays. While we strive for timely delivery, please note that we cannot guarantee arrival dates or times as shipping is managed by UPS/USPS.
Shipping fees apply to all orders and will be calculated at checkout. Once your package has shipped, the responsibility for its safe delivery lies with the carrier. We recommend tracking your order via the provided tracking number for updates on its status.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us via the Contact Us form on our website or by emailing support@thedoriejcollection.com.